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    11月5日

    Comparing EBay, Amazon and Google Merchant Services

     You could sell used merchandise on both EBay and Amazon until now. With Google Base and Google Checkout, you can sell for less. Of course, web-traffic to Google Base is not as high as to Ebay or Amazon, so the probability of your selling stuff on Ebay or Amazon is greater than selling through Google Base.

    Here’s a comparison of merchant services (based on a $25 book)

     

     EBay + Paypal

     Google Base + Checkout

     Amazon + Amazon Payments

    Listing Fees

    $1.20

    Free, but

    you can purchase adwords.

    None

    Site Commission + Payment charges

     

    5.25% + 2.9% + $.30

    2% + $.20

    $1.20 + $.99 + 10%

    Sale method –

    Auction + Fixed price

    Fixed price

    Auction or Fixed Price

    Payment method

    Paypal

    Checkout

    Amazon Payments

    Reputation management

    3-point – Positive, Negative or neutral

    Checkout has a 5-point scale – ratings not publicly available yet.

    Rating on a 5-point scale

    Dispute resolution

    SquareTrade mediator

    Available for $15 more

     

    Paypal Dispute resolution

    Google Checkout

    A-to-Z Guarantee

    Cost of a $25.00 book sale

    $3.50

    $.70

    $4.69

    API/Integration support

    Yes

    Yes

    Yes

    Services for high-volume sellers

    Powersellers

    None

    Pro Merchant Services

     
    As anyone who has used Google Base knows, the user interface is useful, but hideous and is unlikely to give a viewer a warm enough fuzzy feeling to buy anything. But then, Google Reader started as an uncoordinated ugly duckling to begin with, before it turned into a swan. Also, in addition, the "features, not products" mantra leads me to believe that Google Base is undergoing a major revamp, with tighter integration to checkout, video and mail. I also think that the Google Checkout process, which deals mainly with goods, will be more customizable in the future - and you will probably be able to change the workflow according to your requirements.  I am integrating checkout for a services offering and it would be very useful to us. 
     
    Update: Google announced that they are waiving all fees for Google Checkout until the end of 2007, and they announced new features - a coupon creator and email invoice. For those who used the Google Checkout API to integrate - merchant coupon were available earlier, but the interactive version is now available to those less inclined towards programming.
     
    Digg!

     

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